Our Team!

  • Bianca Grant, Product Marketing Manager

    Bianca leads product marketing for Lightning Captions, focusing on building meaningful connections with educators, accessibility advocates, and organizations. With an MBA in Marketing and a strong background in outreach and communications, she is dedicated to making Lightning Captions a trusted, user-friendly tool that empowers institutions, organizations, and businesses to provide equal access through real-time captioning.

  • Lorri Hatfield, Marketing Associate

    Lorri drives marketing and communications at NCI, where she focuses on storytelling, branding, and outreach to forge stronger relationships and continually foster accessibility education. With 17 years of media accessibility focus, she strives to bring creativity and heart to her work. Outside of NCI, Lorri has volunteered with organizations such as GirlForward and KidWorks Therapy, reflecting her dedication to helping others thrive.

  • Beth Nubbe, Executive Vice President and Chief Administrative Officer

    Ms. Nubbe joined NCI as a staff captioner in 1984. She worked in production as Director of Offline Captioning and Audio Description media until 2013. In August 2013, Ms. Nubbe moved over to a role in administration and was elected Secretary to the Board of Trustees. In 2018, she was elected Senior VP for Finance, Administration and HR.

  • Paula McGraw, Director of Technology

    Ms. McGraw brought her senior technical management skills to NCI in 2017. She has extensive experience implementing IT strategies, adapting new technologies, and fostering client relationships. Ms. McGraw manages NCI technology initiatives benefitting captioners as well as customers. Her commitment, communication, and competence have made an extraordinary impact on NCI’s technology goals.

  • Jake Morgan, Software Engineer

    DescriptioJake is a software engineer for Lightning Captions, focused on building and improving the technology that makes real-time captioning seamless and dependable. With a degree in computer science and years of experience creating accessible, user-centered solutions, he works to ensure Lightning Captions continues to be a trusted resource that enables equal access in educational, professional, and public settings through live captioning.